Cashless Payments FAQ’s

Which types of cashless payments are accepted by Nayax devices?

Nayax accepts credit/debit cards – swipe, EMV and contactless; prepaid cards; mobile wallet payments like Apple Pay and Samsung Pay; and QR codes. Nayax works with a wide array of payment providers to ensure the dominant payment method in your area is provided for your consumers to use.

What does the processing fee cover?

Nayax’s processing fee is all-inclusive. It covers bank interaction, terminal fees, interchange fees, acquire processing fees, merchant account fees and chargebacks.

Can I change my bank account for receiving payments?

Yes, you can change it. Please email finance@nayax.com to find out how to do so.

I already have a payment system. Can I migrate my system to Nayax?

Yes, Nayax’s solutions are easy to migrate with their retrofittable plug and play installation.

Do you work in my country?

Nayax has a global presence with distributors all over the world. If you would like to contact one of our offices or representatives, please look at our global presence page.

CARD READER

Which types of cashless payments do Nayax devices accept?

All Nayax devices accept credit/debit cards including swipe, contact, and contactless. There are also options for mobile wallets, NFC, and QR codes, depending on the card reader model you choose.

How do I know if my machine is compatible?

Nayax’s cashless payment solutions are compatible with almost all automated machine and standard protocols. Check out some of the machine manufacturers with whom we already work. We also work with all pulse machine and PC based machines with a special proprietary cable. Nayax works with different machine manufacturers around the globe including private small machine manufactures that build their machine on pulse / pc.

Do you support prepaid solutions for closed-loop systems?

Yes, Nayax’s card reader supports prepaid payments and can support both closed and open environments at the same time.

Does Nayax accept QR codes?

Yes, Nayax devices accept payments from QR codes via social wallets Paytm, Alipay and WeChatPay.

SAFETY AND SECURITY

How does Nayax ensure that all cashless transactions are safe and secure?

Our cashless payment solutions meet the highest industry standards to ensure safety for all parties. Our certifications include EMVCo (level 1 and 2), CE, FCC, RoHS, Mastercard PayPass, Visa payWave, and PCI DSS.

How secure is Nayax’s system?

Nayax is PCI-DSS 3.2 certified and adheres to GDPR standards, ensuring the system’s security standards are to the highest standards. Additionally, to secure that your data is always available Nayax has system redundancy at 3 global sites, with replication data to ensure continuous safe operation.

How does Nayax prevent fraudulent purchases?

Nayax’s cashless payment solution includes an anti-fraud threshold that you can set to ensure maximum transaction safety.