Arcade card readers are essential for arcades in this day and age, as they improve the player experience and make the business easier to manage for the arcade operator. However, an arcade card reader system may not be enough. Optimizing arcade operations can be done most efficiently and successfully with a cloud-based arcade management platform and with technology that enhances the players’ experience. This is what makes Tigapo by Nayax such a unique solution: it puts tech at the forefront, and is not only backed by a powerful, cloud-based SaaS system, but also substantially upgrades the players’ experience.
What is an Arcade Management Platform?
An arcade management platform enables operators to collect and analyze data from their arcade card readers in order to optimize operations. Data about game popularity, playtime, and the players themselves can help family entertainment centers (FECs) personalize their offerings to maximize profits. Tigapo by Nayax’s unique solution provides the kind of valuable data seen below, such as age and gender, helping operators who use Tigapo better target their customers. Tigapo’s arcade management platform enable operators to offer players real-time customized challenges. Here’s how it works.
A Complete Mobile Experience
An FEC armed with Tigapo’s solution allows players to buy credits, play games, and collect tickets via an easy-to-use app. By managing their visit and experience through the app, players can enjoy remote redemption and more. Parents can also connect up to 3 kids’ bracelets to the app and track their activity. This complimentary app replaces physical cards, coins, or tokens which both reduces waiting time and enables players to have a more seamless experience at the FEC.
Customized Challenges
These data and insights gathered through the app enable Tigapo’s system to provide players with customized challenges at the most opportune times during their visit. Using AI, Tigapo can offer them challenges to beat their own best score or other challenges that are unrelated to the game machine. These challenges increase playtime: players stay longer, play more games, and spend more time and money at the FEC. Challenges not only offers them an opportunity to experience the satisfaction of beating their own record, but also offers them extra tickets. This extra incentive not only ensures that they will stay longer during that specific visit, but also increases the chances of their return. With Tigapo, the arcade becomes an experience in and of itself.
Live Leaderboards
A live leaderboard is displayed by day, week, or month, further encouraging players to play and spend more. Players can edit their photo and name in the app and kiosk to be displayed on the leaderboard.
Location-Based Notifications
Arcades with Tigapo attract both new and returning players. Beyond their experience within the FEC, the Tigapo app can help operators engage with players even when they’re not playing. Once they’ve used Tigapo once, players can receive location-based notifications that use geofencing technology that invite them to play again whenever they walk by the FEC.
These customized engagement and redemption tools help keep players coming back, play for longer, and have a more positive and entertaining experience. Though arcade card readers can be a great upgrade for family entertainment centers, card readers combined with powerful software and a fully mobile experience are just that much better. If you’re interested in offering the ultimate experience at your FEC, you’ll want Tigapo. Contact us today to start offering an experience no other card system can offer.
