In 2022, the number of vending machine and micro market operators who use a vending management system grew by 15.5% in the United States, according to a report by Automatic Merchandiser. This substantial growth is due to both increased awareness of the availability of these systems as well as advancements in technology. Using these technologies helps business owners and operators streamline and grow their business.
A vending management system is particularly beneficial for small business owners who run their entire business on their own or with a small team. Being in charge of your whole business can be overwhelming, and can seriously damage your work-life balance. But, with the proper tools, it is possible to get this balance back. A vending management system that comes with a vending management app empowers you to maintain your work-life balance by giving you the tools you need on-the-go. With advanced features such as real-time alerts and remote price change, vending management apps like Nayax’s MoMa 2.0 allow you to successfully manage your vending business and still have time for the important things in your life.
Optimize Your Business with These Vending Machine App Features
Working with a vending management app provides vending business owners with several benefits, including:
1. Sales Monitoring
With a vending management app such as MoMa 2.0, vending operators can easily monitor their sales by generating machine and device reports. These reports provide them with all the information they need about their business, ensuring that they’re keeping a profit margin and not losing any money.
2. Real-Time Alerts
One of the main advantages of a vending management app is that you can receive real-time alerts to matter where, no matter when. Most people these days are used to carrying their smart phones around with them, and real-time alerts in MoMa 2.0 can be customized based on the type of alert and how you’d like to receive them, either via push notification, SMS, or email. This helps operators stay on top of their business and become aware of any machine malfunctions or any issues right away so that they can resolve them quickly and effortlessly.
3. Customized Dashboards
Operators can also use MoMa 2.0 to customize their dashboards and gain a full overview of their business from afar. Inventory dashboards, for example, can give operators a complete, customized view of all of their machines’ inventory, filtered by product.
4. Inventory Management
When you’re able to stay on top of your business from the palm of your hand, you can save time and ensure that you have a proper work-life balance. This control means that you don’t have to visit machines on a daily basis to check on machine health and stock levels, and that you can better manage your time.
5 Tips on How to Run Your Vending Business More Efficiently
1. Keep Your Machines Stocked
Always keep your vending machines fully stocked with products. With MoMa 2.0’s product maps and alerts, you can easily check in on stock status and know exactly when you need to feel each machine and with which products.
2. Ensure Smooth Operations
Make sure your vending machine is operating well. Keep track of your machine ratings, review customer feedback to see what you can improve, and get real-time alerts to be the first to know if your machines have any issues.
3. Provide Contact Information
Provide contact information at each location so that you can be alerted when issues arise.
4. Know Your Customers
Catering to your customers’ specific wants and needs will ensure that you continually generate revenue. Keep track of trends and popular products with dashboards and reports, understand which products you’re selling the most and least of and where, and use this data to create promotions and special offers.
5. Switch Up Your Products
If you notice that a specific product isn’t selling or is moving too slowly, switch it out! You can easily create a promotion and sell your remaining stock at a discount via Monyx Wallet, Nayax’s payment and loyalty app, and then replace it with a different product that is selling better.
Using a vending machine management app will not only help you save time, but will also help you grow your vending business. Having the flexibility to monitor your business from afar helps small business owners increase their sales without working extra hours.
If you’re not a Nayax customer yet, but are looking for an excellent vending management app, contact us today! We’ll help you find the right solution for your business.