Editor’s note: This blog was originally published in April 2018 and was updated for accuracy.
Coffee is a way of life and a lot of office workers depend on their morning cup to get them going for the day or for a midday pick-me-up. Many offices see coffee as a necessary perk and it’s becoming more common for offices to rent or buy office coffee machines. Having coffee readily available at offices is a great perk for employees, especially if the office coffee machine offers several different kinds of coffee drinks to choose from. Below, we’ll go into more detail about how coffee machines in the office can help improve employee satisfaction and help coffee machine operators increase revenue.
Benefits of a Cashless Solution for Office Coffee Machines
Boost Coffee Sales
Office coffee machines are a great perk for employees, especially if they receive free or discounted coffee from their employers. Cashless solutions such as Nayax’s VPOS Touch or Onyx card readers an do just that: they accept both open and closed-loop payments.
Open-loop payments means that visitors and other people at the office can pay for coffee with the payment method of their choice, whether it be debit card, credit card, or mobile wallet.
Closed-loop payment methods offer employees an exclusive way to pay, whether it be via their employee card or via a digital prepaid card. This system enables employers to offer free or discounted coffee to employees via prepaid cards, providing the office coffee machine operator with guaranteed income and boosting employee satisfaction.
Accurate Billing Information
On top of helping provide steady income, cashless payment systems like Nayax provide accurate billing information for offices. Operators can customize daily, weekly and monthly reports detailing consumption rates and transactions with the Nayax Core management suite. With this data operators gain accurate billing information and a fuller picture of their business’ operations. This also helps offices keep track of the amount of free or discounted coffee they are providing their employees with to better budget future expenses.
Improve Supply Chain Management
With telemetry observing supply levels, supply chain management can be more automated, and even preemptive. Facility managers no longer need to manually place orders when supply levels get low. For example, one of the companies Nayax works with, a coffee machine service supplier, makes use of telemetry to determine when to deliver coffee supplies such as pods, beans and cups to their customers. New stock is dispatched when levels reach a set level, as determined in Nayax Core. This feature improves efficiency and saves facility managers time.
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Monitor Machine Performance
Nayax Core and its mobile management app, MoMa, provide operators with an on-the-go management solution to remotely monitor any machines activity or keep tabs on a fleet of machines. With offsite monitoring, operators can observe the health of a machine from any location without having to check in person. This can lead to significant maintenance savings as well as save valuable time.
Nayax’s telemetry system allows operators to set up real-time alerts that can be sent to an operators’ phone or email any time an error occurs, or some setting changes. These alert thresholds can be adjusted via Nayax Core. With error warnings operators can act quickly to address maintenance issues, ensuring coffee is always available, delivering top customer service.
Boost Consumer Engagement
Nayax’s platform features built-in marketing and consumer engagement campaigns, allowing operators to directly communicate with consumers. With loyalty programs, digital punch cards, discounts and specials like happy hours, operators can encourage regular coffee drinkers to make the office coffee machine their number one choice for coffee.
Win-Win
With the Nayax’s complete solution for office coffee machines, everybody wins. Employees are treated to first rate coffee, operators can grow their business, and facility managers can save time. To learn more about Nayax’s office coffee solutions, contact us today.
