Why Do You See a Nayax Charge?

What is Nayax?

Nayax is a global leader in cashless payment solutions that provides services to unattended business operators, among others.

Why do I see a Nayax charge on my bank statement?

Did you buy something at a vending machine or at another automated machine such as a laundry machine or car wash? Because Nayax works with businesses of all sizes, your bank statement may reflect a Nayax charge instead of one from the business you bought from.

Why is the charge bigger than I expected?

Did you pay with a credit card? If so, the business owner may have charged a credit card service fee on top of the product price. A sticker should have been placed on the machine in order to make customers aware of this fee.

I didn’t receive the product or service from the unattended machine but was still charged. Why?

An alert is sent to our system when a product or service isn’t sold, which automatically reverses the charge on your credit card. This process can take up to 6 business days.

Nayax is a global commerce enablement and payment platform designed to help merchants scale their business. Our mission is to improve our customers’ revenue potential and operational efficiency.

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¡AVISO IMPORTANTE AL PÚBLICO EN GENERAL!

NAYAX no es una empresa que promueva inversiones y/o negocios multinivel.

Le informamos que nuestro equipo ha detectado un modo operativo de estafa a través de diversas páginas de internet, tales como https://mexinvestdigital.com/ y otras, las cuales utilizan de manera ilegal el nombre y marcas de NAYAX, con el fin de ofrecer al público un esquema de negocio multinivel*en el que supuestamente se generan comisiones a través de rentas de máquinas expendedoras de productos.

Lo anterior ha sido puesto en conocimiento de las autoridades correspondientes con el objeto de ejercitar acción penal en contra de quién y/o quienes resulten responsables.

Atentamente nos permitimos recordarle que NAYAX es una empresa de tecnología financiera que ofrece un sistema operativo y una plataforma de pago integrales para muchos minoristas.