Support

Description

Nayax Japan is looking for a highly skilled and motivated Senior Technical Sales Engineer to support the deployment and growth of Nayax products in the Japanese market. This role is critical to bridging technical, market, and customer needs, ensuring our product reaches its full potential in Japan.

The ideal candidate will have strong technical expertise, native-level Japanese proficiency, and experience in payment systems and certifications processing.

Your Key Responsibilities Will Include:

Technical & Market Enablement

• Accompany the sales cycle with the sales managers ensuring success customer acquisition
• Conduct technical market research to identify customer needs and trends in Japan’s unattended payment and vending sectors.
• Define software and hardware requirements based on customer feedback and market analysis.
• Work with the engineering team to define and implement required customizations (e.g. accessories, hardware adaptations for local market compatibility).
• Lead software integrations, supporting sales and technical teams with hands-on expertise.

Certification & Compliance

• Drive JVMA certification processes for Sanden, Fuji, and other relevant vendors
• Coordinate FeliCa e-money certification, including documentation and liaison with certification bodies.

Requirements

What Makes You a Great Fit:

• 8+ years of experience in technical systems, pre-sales engineering, or technical project management
• Native or fluent Japanese and basic writing level English communication skills
• Proven experience in hardware/software integration.
• Background in technical sales enablement or customer-facing engineering roles.

Nice-to-Have Skills:

• Experience with unattended card reader devices, or similar payment technologies.
• Strong understanding and/or proven experience in integrations and certification processes in Japan (JVMA, e-money, etc.)
• Familiarity with Japanese vending machine protocols and coin mechanisms.

Why Join Nayax:

• Take ownership of your work and make a real impact on our customers.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.

Learn More about Nayax

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We’re proud to support businesses in reaching new heights and we’re always looking for innovative, passionate individuals to join us.