When will email verification be required?

There are five possible scenarios explained below:

Scenario 1: Add and verify email address during onboarding

New users are asked to enter and verify their email address during onboarding. Adding an email address during onboarding is optional.

• User enters their email address
• A verification email is sent to the email address
• The user clicks on the “click here to verify” button in the email
• Their email address is verified and they can use all of Monyx Wallet’s capabilities, including adding a credit card and a top up

Scenario 2: Add email address during onboarding

New users enter their email address during onboarding but do not verify it. Adding an email address during onboarding is optional.

• When the user decides to add a credit card, they are asked to verify their email address
• A verification email is sent to the email address
• The user clicks on the “click here to verify” button in the email
• Their email address is verified and they can use all of Monyx Wallet’s capabilities, including adding a credit card and a top up

Scenario 3: User did not enter an email address during onboarding

When the user decides to add a credit card, they are asked to enter an email address.

• Users are being forwarded to “My Account” screen to enter their email address
• A verification email is sent to the email address
• The user clicks on the “click here to verify” button in the email
• Their email address is verified and they can use all of Monyx Wallet’s capabilities, including adding a credit card and a top up

Scenario 4: User has a new email address and wants to update it in Monyx Wallet.

• Users enter their new email address, by adding the “My Account” screen
• A verification email is sent to the email address
• The user clicks on the “click here to verify” button in the email
• Their email address is verified and they can use all of Monyx Wallet’s capabilities, including adding a credit card and a top up

Scenario 5: Existing users who have already added a credit card will be asked to add and verify their email address on their next top up or if they add a new credit card.

• Users try to top up, being asked to add their email addresses if they haven’t already on the “My Account” screen
• A verification email is sent to the email address
• The user clicks on the “click here to verify” button in the email
• Their email address is verified and they can use all of Monyx Wallet’s capabilities, including adding a credit card and a top up

When a user’s email address has been verified, a green checkmark will appear next to their email address on the “My Account” screen.

When a user’s email address has not been verified, a red checkmark will appear next to their email address on the “My Account” screen.

When a user has an email address on the “My Account” screen, and the email address has not been verified, there will be a button that enables them to send the verification email again, with a limit of 5 emails sent per day.