Support

Description

We are looking for a highly skilled and experienced Technical Integration Specialist to strengthen its team, full-time.  

The Technical Integration Specialist will report to the Technical Account Manager.

Key Responsibilities:

• Manage integrations with business partners from start to finish, providing technical integration guidance, support, and certification of the integrations
• Become a focal point for technical issues and requests related to the implementation of Nayax API’s
• Responsible for after-sales technical support of POS products and solving technical problems encountered by customers
• Set POS devices in batches according to customers’ needs before delivery. Inspect and repair RMA devices
• Guide OEM customers to integrate POS SDK/API solution and conduct certification after integrating
• Understand the customers’ needs and technical and operational constraints, and work with all stakeholders to ensure appropriate delivery.

Requirements

• 3 years of technical T1/T2 support/Integration support or QA, preferably in a related customer facing role.
• A bachelor’s degree in computer, electronics, communication, automation
• Basic understanding of computer hardware and architecture (such as X86, ARM, etc.)
• Familiar with Windows, Linux, Android operating system, have a certain understanding of any programming language, such as C, C++, Java, C#, etc.
• Experience in SDK/API integration
• Experience working with ServiceNow, Salesforce, NetSuite or and BI tools
• Experience in payment industry is a plus
• Have a good sense of customer service, good communication and coordination skills
• Native Chinese speaker, fluent in English in both written and verbal.

Learn more about Nayax

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We’re proud to support businesses in reaching new heights and we’re always looking for innovative, passionate individuals to join us.