What Is a Mobile POS?
A mobile POS (point of sale) is a handheld device that accepts payments no matter where you are. It can come in the form of a mobile device or a tablet and works with Wi-Fi, cellular data, or both. A mobile POS proves very practical for all kinds of retail businesses including restaurants, arcades, stores, and food trucks.
Mobile POS Devices Improve Customer Experience
A mobile POS helps improve customer experience because the POS can be brought right to the customer. With this flexibility, you can serve your customers and accept payments on the spot which both shortens the checkout process and makes customers feel like they are getting VIP service. With a mobile POS, none of your customers will shy away from long lines at the checkout counter, ensuring that you never miss out on a sale.
Beyond making the payment process quicker and easier, integrated mobile POS devices can also help streamline your business processes. An integrated POS helps you keep track of your sales and inventory and can integrate with other POS devices in your business. This means that, on top of streamlining the payment process, a mobile POS can also help you check on inventory or prices and enable you to place orders right from the palm of your hand.
Boost Sales with a Mobile POS
With a mobile POS device such as the Nova 45, you can accept any payment method in-person and on the spot. A mobile POS can also serve as a great addition to an already existing countertop POS device. The two devices sync together and allow you to accept payments simultaneously at the counter and away from it.
On top of enabling your customers to pay more easily, a mobile POS will also boost your customer loyalty by providing your customers with an improved experience and shorter checkout times. You also have the possibility of creating and managing customer loyalty campaigns right from the POS.
Advantages for Restaurants
With a mobile POS, you can take orders from the palm of your hand. This helps make the ordering process quicker and more accurate. Once the orders are made, it is easy to keep track of a table’s bill and have everything ready when your customers ask for the bill. Being able to bring the bill to customers along with a POS so that they can pay right then and there is a great advantage both for the customers and for the restaurant. The customers don’t need to wait around, and the restaurant can improve its turnover time, allowing it to serve more customers throughout the day.
Bringing the POS to the table not only makes the transaction easier, but also makes it more secure, as the customer is always in the presence of his or her credit card, mobile phone, or other preferred payment method. And with the Nova 55, you can even print a receipt on the spot.
Advantages for Arcades
People who come to arcades want to play, relax, and have fun, not wait in line. With a mobile POS, you can bring the POS to the arcade players to accept payments, top up their cards, and place food orders on the spot. This not only allows you to save time, money, and optimize space, but also allows your players to play more games for longer because they won’t waste time waiting in line to pay.
Advantages for Stores
With a mobile POS, you can give your customers the service they deserve by coming to them instead of waiting for them to come to you. You won’t need to head to the back room to check if you have the right shoe-size; with an advanced POS system, you can check if it’s in stock right away. If your customers have a question about a price or a discount, you can answer this right away as well. And when customers are ready to make a purchase, you can accept payments on the spot instead of having them go to the checkout counter.
All of these benefits help you provide a more seamless and personal experience, guaranteeing that your customers will return. You can also manage loyalty and engagement programs right from the palm of your hand, like sending your customers a digital receipt via SMS or email with a coupon for the next time they visit.
Advantages for Food Trucks
Food trucks at peak hours need to work hard to streamline their operations so that customers won’t have to wait in line for too long. Having an extra POS can help you move things along. One person can take orders on the countertop POS or at a self-service kiosk, and then you can accept payments quickly with a mobile POS.
Get Started with a Mobile POS
Want to offer your customers a more seamless and personal experience? With a mobile POS, you can shorten checkout times, check on inventory and pricing on the spot, and accept in-person payments no matter where you are. Check out our mobile POS options and contact us to learn more.