Ecommerce site continues Nayax’s push to automation for customer convenience
Nayax, the leading cashless payment provider for merchants and unattended retail is excited to announce the launching of their new ecommerce capabilities. The Nayax shop, found at https://shop.nayax.com/, will allow new and existing customers to directly purchase Nayax devices and accessories at a highly competitive rate. The ecommerce site is available to all unattended verticals including vending and pulse-based verticals such as laundromats, amusement, car washes, and more. The site will lead customers through the process ensuring that they choose the correct devices and cables for their machines, no matter in which industry the customer works. In cases where there are questions, customers will be able to reach out to a consultant to receive guidance as to which products are right for them.
The Nayax ecommerce site will be available only to the US market for the initial launch. Future country support will be quickly rolled out over the coming year.
Nayax has invested months in streamlining and automating the onboarding and KYC processes to enable quick and easy acceptance of customers. In addition, the extensive online support provided by Nayax University, the smart tips in the Nayaxvend management suite and chat tools gives users access to an extensive knowledge base, walking customers through the steps needed to begin using Nayax’s products immediately upon receipt. At the same time, these resources provide a wealth of information that customers can access at their convenience to learn more about how to get the most out of the Nayax features.
In addition to these online resources, Nayax has continued to enhance live customer support, with ongoing webinar sessions, live chats, and extended customer support hours across their local offices.
“In recognizing that our customers exist in a 24/7 world, it’s exciting to offer a 24/7 automated environment for support and purchasing Nayax’s solutions. Being able to reach our customers at any time of the day or night ensures minimal downtime, while expanding growth opportunities,” said Yair Nechmad, CEO, Nayax. “In addition, providing customers with solutions to expand their skills and learn about additional features when convenient for them, delivers increased sales and improved productivity. We’re proud to be the first payment provider to deliver our customers an all-inclusive 24/7 solution.”
“Our goal is to provide our customers the tools and resources needed to increase their sales, easily reach their users to build consumer engagement and improve productivity,” said Keren Sharir, CMO, Nayax. “Across Nayax, our teams have worked to provide customers a seamless experience from onboarding to daily use to payments to reordering. We’re looking forward to see how these comprehensive tools can enrich our customers’ businesses.”
Nayax offers a complete cashless solution including telemetry, management suite and consumer engagement tools to retailers, including unattended retail. Nayax’s features help operators improve their day-to-day operations and long-term planning, while their marketing tools assist operators in transforming unattended machines into 24/7 retail stores with consumer engagement and IoT activities. As a global company, Nayax’s goal is to provide all payment methods in each region, ensuring consumers can pay with their preferred payment method, wherever they are located. Visit www.nayax.com for more information.
Forward looking statement
The information included in this press release contains, or may be deemed to contain, forward-looking statements (as defined in the U.S. Private Securities Litigation Reform Act of 1995 and the Israeli Securities Law, 1968). Said forward-looking statements, relating to the ecommerce site and execution thereof, are subject to uncertainties and assumptions and the actual results may materially differ. All forward-looking statements in this press release are based on information available to Nayax on the date hereof. All written or oral forward-looking statements attributable to Nayax are expressly qualified in their entirety by the factors referred to above. Nayax does not intend to update these forward-looking statements.