Support

Description

We are looking for a highly skilled and experienced Technical Integration Specialist to strengthen its team, full-time.  

The Technical Integration Specialist will report to the Technical Account Manager.

Key Responsibilities:

• Manage integrations with business partners from start to finish, providing technical integration guidance, support, and certification of the integrations
• Become a focal point for technical issues and requests related to the implementation of Nayax API’s
• Responsible for after-sales technical support of POS products and solving technical problems encountered by customers
• Set POS devices in batches according to customers’ needs before delivery. Inspect and repair RMA devices
• Guide OEM customers to integrate POS SDK/API solution and conduct certification after integrating
• Understand the customers’ needs and technical and operational constraints, and work with all stakeholders to ensure appropriate delivery.

Requirements

Requirements:

• 3 years of technical T1/T2 support/Integration support or QA, preferably in a related customer facing role.
• A bachelor’s degree in computer, electronics, communication, automation
• Basic understanding of computer hardware and architecture (such as X86, ARM, etc.)
• Familiar with Windows, Linux, Android operating system, have a certain understanding of any programming language, such as C, C++, Java, C#, etc.
• Experience in SDK/API integration
• Experience working with ServiceNow, Salesforce, NetSuite or and BI tools
• Experience in payment industry is a plus
• Have a good sense of customer service, good communication and coordination skills
• Native Chinese speaker, fluent in English in both written and verbal.

Learn more about Nayax

Nayax is a leading global fintech company founded in 2005 that offers a comprehensive solution to businesses around the world, aiming to improve their revenue and operational efficiency. Our vision is to create frictionless commerce experiences for both businesses and consumers, benefiting communities around the world. We value integrity, accountability, and honesty, values which are reflected in the way we work as we accompany our customers every step of the way on their road to success.

Today, our global influence is reflected in our listing on both Nasdaq and the Tel Aviv Stock Exchange (TASE) and our 11 global offices with 1100 employees. Nayax Israel is our largest site, housing over 20 different departments and located in the prestigious Herzliya Hills, just a short drive north of Tel Aviv or a very short walk from the train station.

Our open space offices accommodate our 600+ employees and when we’re not hard at work, you can find us enjoying an afternoon coffee on the balcony.

For a glimpse of what it’s like to work at Nayax, check out our Instagram account! https://bit.ly/3G3QDc4.

Nayax is constantly growing and we are always on the lookout for enthusiastic,

innovative and eager individuals to join us on our journey!