Technical Support Member- EV Meter

Israel · Full-time · Entry-level


Nayax is looking for a strong Technical Support Member with a great passion for the Electric Vehicle Charging world for our Electric Vehicle company- EV Meter.

This is a unique opportunity to join an early-stage company and significantly impact the company’s product and success.

The Technical Support Member will be part of the EV Meter Support team and report to the EV Operational Manager.


  • Provide Tier 1 and Tier 2 technical support to EV Meter’s customers.
  • Manage technical support tickets from start to finish and influence the product roadmap by identifying and sharing insights based on data-driven analysis.
  • Onboard, train, and support new customers by providing them with the most effective solution and an unforgettable experience.
  • Understanding and documenting the customer’s requirements, managing expectations, and providing excellent customer service.
  • Work closely with all other departments and stakeholders within the company to prioritize support needs and present the customer’s voice.



  • 2+ years of solid hands-on experience as a Technical Support Member in a global organization with B2B products in large and dynamic environments.
  • Providing an effective service in a timely manner within the company’s SLA.
  • Experience working effectively with cross-functional stakeholders.
  • Ability to communicate effectively both in Hebrew and English, written and verbally, including communicating technical concepts clearly and effectively.
  • Strong desire to work with technical challenges, in a dynamic environment
  • Strong technical skills with the ability to learn new technologies quickly & independently..
  • Out-of-the-box thinking.

Who we are

Nayax is a leading global end-to-end retail technology platform for unattended & attended commerce. Our mission is to simplify commerce and payments for retailers while driving growth, optimizing operations, and enhancing consumer engagement.

With a strong global presence over the past 17 years, our core products and innovative solutions provide ample professional development opportunities and a strong sense of community within our organization.

Nayax Israel is our largest site, housing over 20 different departments and located in the prestigious Herzliya Hills, just a short drive north of Tel Aviv or a very short walk from the train station.

Our open space offices accommodate our 400+ employees and when we’re not hard at work, you can find us enjoying an afternoon coffee on the balcony.

For a glimpse of what it’s like to work at Nayax, check out our Instagram account!

Check out Nayax’s page under “Best Cool Israeli Companies 2022” by Secret Tel-Aviv:

Nayax is constantly growing and we are always on the lookout for enthusiastic, innovative and eager individuals to join us in our growth!

Apply now

Think you’d make a great addition to our team?
We’d love to hear from you!

Apply now
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