Information Technology

Description

Nayax is looking for a NOC Technical Support (student position) to join the NOC Team.

You should apply if you are a self-motivated individual with the ability to perform under pressure in a dynamic environment – we offer a great working environment in a successful company and development opportunities going forward.

The NOC Technical Support will report to NOC Team Leader.

IN THIS POSITION YOU WILL:

• Respond to events and various technical problems in real-time.
• Provide technical issue resolution with worldwide customers via emails and calls.
• Monitor and liaise activities of the production environment, network and business transaction reports.
• Diagnose the cause of problems in a complex environment to provide effective solutions quickly.
• Configure and build monitoring systems and reports.
• Document troubleshooting and problem-resolution steps.
• Work with clients, account managers, technical and support representatives to resolve application problems.
• 24/7 shifts position.
• Commitment is required for 2-3 shifts a week.

Requirements

WE ARE LOOKING FOR SOMEONE WITH:

• Strong technical and analytical skills.
• Excellent verbal and written English communication skills.
• Availability to work on weekends/nights/holidays.

ADVANTAGES:

• Experience as a NOC operator/ help-desk technician / technical support.
• Any of the following areas of expertise: Monitoring, Windows/UNIX Administration.

Who we are

Nayax is a leading global end-to-end retail technology platform for unattended & attended commerce. Our mission is to simplify commerce and payments for retailers while driving growth, optimizing operations, and enhancing consumer engagement.

Nayax Israel is located in the prestigious Herzliya Hills, just a short drive north of Tel Aviv or a very short walk from the train station.

Our open space offices accommodate our 400+ employees and when we’re not hard at work, you can find us enjoying an afternoon coffee on the balcony. We’re the largest Nayax site, housing over 20 different departments.

For a glimpse of what it’s like to work at Nayax, check out our Instagram account! https://bit.ly/3G3QDc4.

Check out Nayax’s page under “Best Cool Israeli Companies 2022” by Secret Tel-Aviv: https://bit.ly/3LqzElA.

Nayax is constantly growing and we are always on the lookout for enthusiastic, innovative and eager individuals to join us in our growth!